Rakan Alburkani possesses extensive experience in IT Network and Security, currently employed at Savola Group since May 2018, where expertise includes Prisma Access, Prisma SD-WAN, Azure Network, OCI Cloud, Solarwinds Orion platform monitoring, Cisco Router and Switching, WLC Cisco, Call Manager, Palo Alto Firewall, Trend Micro Apex One, Proofpoint, and ARCON PAM. Prior to this role, Rakan worked as an IT Technician at Cigalah Group from June 2017 to May 2018, providing technical support. Rakan holds a Bachelor's degree in Computer Network Systems Support from the Technical College of Telecom & Information, completed in November 2022, and a Diploma in Technical Support from International Technical Colleges, obtained between 2016 and 2017.
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