Nicola Robinson

Nicola Robinson is an accomplished professional with extensive experience in operations and project management, currently serving as the Head of Operations for the Central Support Unit at Compass Group UK & Ireland since July 2015. Nicola has also held the position of Chartwells Project Manager and OPEX Practitioner within the same organization. Prior roles include Head of Support Services at Compass Group, PMO at RAC, and Payments Manager at NGA Human Resources. During a decade at Virgin Media, Nicola excelled in various roles including Continuous Improvement Lead, Change Manager, Service Improvement Manager, Team Manager, and Collections Advisor, focusing on operational enhancements, customer advocacy, and team performance. Educated at Shenley Court School, Nicola brings a wealth of knowledge and a strong commitment to driving efficiency and quality in operations.