Gabriela Dona

Gabriela Dona has a diverse work experience spanning different roles and industries. Gabriela began their career at Sitel Group as a Customer Service Representative from April 2011 to September 2012. Gabriela then worked at Convergys as a Customer Service Representative from March 2013 to November 2014. In 2015, they joined System Select S.A as the Chief Operating Officer from January 2015 to February 2016 and simultaneously worked as the Language Program Coordinator at Universidad Iberoamericana de Ciencia y Tecnología UNICIT from January 2015 to September 2016. Gabriela then worked as a Customer Service Manager at UNic Technologies, S.A from March 2016 to September 2017, where they were responsible for market research, decision-making, and managing the public relations area. Their most recent role was as a Customer Service Manager at Complete Solar from September 2017.

Gabriela Dona has a diverse education history which includes various degrees and fields of study. Gabriela obtained a Bachelor of Arts Degree in Teaching English as a Foreign Language from Universidad Centroamericana, Managua in 2012. During the same period, they also pursued a degree in Inglés para Propósitos Específicos (ESP), specializing in Education. In 2011-2012, Gabriela further enhanced their skills by studying Diseño Gráfico para Medios Digitales e Impresos, focusing on Marketing.

In 2013, Gabriela attended Universidad Centroamericana, Managua again and completed a degree in Reducción de Riesgos de Desastre y Adaptación al Cambio Climático, although the field of study for this degree is not specified.

Most recently, Gabriela Dona has been pursuing a Master of Science degree in Project Management at Universidad Internacional Iberoamericana de México (UNINI México) since 2021, which they are expected to complete in 2023.