Carlos Hernandez

Carlos Hernandez possesses extensive experience in talent acquisition and operational management within the customer service industry. Currently serving as Associate Director of Talent Acquisition at Concentrix since October 2018, Carlos has previously held senior roles such as Sr. Operations Manager and Operations Manager. Prior experience includes a tenure at Convergys from September 2013 to September 2018 as an Operations Manager, and at Stream Global Services from May 2008 to September 2013 where Carlos worked as a Team Manager and in Quality Assurance. Carlos began a career in technology at Dell from May 2005 to May 2008 as a Technical Support Analyst and Technician. Educational credentials include a Bachelor's degree in Business Administration and Management from the International Business Management Institute, completed between 2013 and 2016.