Steven K. has a diverse work experience spanning over three decades. Steven began their career in 1991 as an Assistant Store Manager at Sam the Record Man, where they managed retail operations across multiple locations. In 1998, they joined HMV Retail Ltd as an Assistant Store Manager, responsible for the overall retail operations in different store locations.
In 1999, Steven moved to Warner Music Group and took on the role of Customer Service Representative. Steven managed promotional and marketing activities for accounts in Southern Ontario, including designing and installing window displays and in-store POS material for featured artists. In 2001, they were promoted to the position of Key Account Manager, Retail, where they continued managing key accounts and developing relationships with retail partners.
Steven transitioned to the consulting industry in 2004, joining fivefifteen consulting as a Business Operations and Design Consultant. In this role, they assisted clients in making innovative changes to sales, marketing, and other operations, including organizational design. Steven also designed a new product for an education planning software platform.
From 2006 to 2016, Steven worked at BlackBerry in various roles. Steven started as a Senior Financial Analyst for Wireless Carrier Partners, where they partnered with executive teams to enhance sales and marketing operations. Steven then progressed to roles such as Senior Business Manager, Senior Manager of Business Operations, and Director of Business Operations. In these capacities, they led teams focused on creating and implementing sales and marketing enablement tools, initiated data-driven decision-making processes, and managed sales, quality, and planning operations for key wireless carrier partners.
Currently, Steven is a Software Engineering Technology Student at Conestoga College, where they are further expanding their knowledge and skills in the field of technology.
Steven K. completed their Bachelor of Science degree with Specialized Honours in Statistics at the University of Guelph from 1994 to 1998. Later, they pursued their Master of Business Administration (MBA) at the University of Toronto - Rotman School of Management from 2001 to 2004. In addition to their formal education, Steven has also obtained a certification in SQL Fundamentals from SoloLearn. Exact details about the month and year of obtaining this certification are not provided.
September, 2018 - present