Glenn Emerson

Glenn Emerson is an accomplished Senior Information Architect specializing in enterprise content strategy and DITA XML adoption at the Conference of State Bank Supervisors since June 2021. Previously, Glenn held roles as a senior consultant at JANA, Inc. focusing on enterprise content architecture, and as a senior account manager at TransPerfect where technical support for content management systems was provided. At Mastercard, Glenn served as a Senior Consultant and Technical Content Strategist, overseeing a 65-person Technical Communications department while managing DITA XML solutions and agile methodologies. Glenn also founded G. Emerson Consulting, Inc., offering comprehensive consulting services in content strategy and DITA XML authoring. Other notable experiences include content strategy roles at REDCOM Laboratories, Xerox Global Services, and Xerox, along with a technical editor position at Kodak Commercial & Government Systems. Glenn holds a BA in International Studies, Economics, and Art History from SUNY Brockport.