Joel P. is an experienced business process consultant with a diverse background in consulting and management across various organizations. Currently serving as a Business Process Consultant at ConfigureTek since January 2024, Joel has held multiple key positions, including Consulting Manager at Cognizant and Principal Business Process Consultant at ICF. Previous roles also include senior and principal consulting positions at Veracity Consulting Group, Creoal Consulting LLC, and Acuative, among others. Joel's expertise in IT service management is highlighted by the role of ITSM Senior Manager at Peraton. Joel earned an MBA in Technology Management from the University of Phoenix and a BBA in Communication from Universidad del Sagrado Corazón.