Viktoria Engwall serves as a Key Account Manager and Project Leader at CONNECT, focusing on the PRO AV business area, particularly in managing large projects and providing AV solutions for regional and municipal customers. Previous roles include Team Leader Customer Success Management and Team Leader Customer Relations at PLAYipp, where Viktoria developed strategic processes for customer onboarding and relationship management. Additional experience encompasses various sales and project management positions in companies such as RockIT Sales & Marketing, Himmelriket AB, and Pensionsmyndigheten, alongside a strong foundational education in chemistry, physics, mathematics, and accounting from the University of Gävle and Thorèn Business School.