Skip Gummow

Sr. Customer Support Engineer at Connectbase

Skip Gummow has a diverse work experience spanning over several companies. Skip is currently working as a Sr. Customer Support Engineer at Connectbase since March 2021. Previously, they worked as a Cloud Architect at Persistent Technology, Inc. from May 2020 to March 2021.

Prior to that, Skip worked at Actifio for almost a decade, starting in July 2011 as a Senior Customer Support Engineer. In this role, they were responsible for spearheading the installation, configuration, and support of backup, disaster recovery, and business continuity solutions. Skip incorporated multiple skillsets such as Cloud technologies, Linux sysadmin, TCP networking, IBM SVC, enterprise storage, Fibre Channel and iSCSI topologies, Oracle and SQL server administration, and customer host configurations.

Before Actifio, Skip worked at Iron Mountain as a Solutions Architect from June 2008 to July 2011. In this position, they directed project coordination, tested new digital archive cloud storage offerings, and provided deployment documentation for implementing a cloud storage solution.

Earlier in their career, Skip was an Enterprise Architect at Thomson Reuters from February 2006 to May 2008. In this role, they managed technical expertise in the design of computer systems and data communication networks, researched and implemented hardware and software technologies, and provided project coordination for new computer technologies.

Overall, Skip Gummow has a comprehensive background in customer support, cloud architecture, and enterprise architecture, with experience in various industries such as technology, data storage, and legal.

Skip Gummow attended Worcester Polytechnic Institute from 1980 to 1984, where they obtained a Bachelor of Science degree in Electrical Engineering. In addition to their formal education, they also pursued additional certifications, including the Docker Certified Associate Prep Course from Linux Academy in February 2021, the Introduction to Openshift course from Linux Academy in January 2021, and the AWS Certified Solutions Architect - Associate certification from Amazon Web Services (AWS) in November 2020.

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Timeline

  • Sr. Customer Support Engineer

    March, 2021 - present