Vygandas Bučys

Vygandas Bučys is an experienced technology professional currently serving as the Head of Information Technology Operations at ConnectPay since March 2024. Previously, Vygandas held the position of Information Technology Administrator at Interactio from August 2021 to February 2024, where significant achievements included leading the implementation of an ITSM portal using Jira, which enhanced request handling efficiency by 20% and reduced resolution time by 15%, as well as improving network awareness through proactive monitoring strategies with Zabbix. Earlier experience includes working as an Information Technology Engineer at LRT from November 2019 to August 2021, focusing on diagnosing technical issues related to Windows and macOS endpoints and creating documentation that streamlined internal processes. Vygandas holds a degree in Network Administration from Panevėžio Kolegija, earned between 2016 and 2019.