Melanie Alexander

Melanie Alexander is an accomplished professional in customer experience and service management with extensive experience in telecommunications. Currently serving as Customer Experience Manager and Customer Service Manager at Connex Telecommunications Inc. since October 2019, Melanie has previously held various roles at Allstream from July 1996 to February 2018, including Learning & Development Partner, Agile Scrum Master, and Bilingual Customer Service Associate. Melanie's educational background includes a Certificate in Information Systems Management from Ryerson University and a Diplome D'Etudes Collegiales in Social Sciences from CEGEP - Champlain College - St-Lambert.