Cynthia Bernardino

Cynthia Bernardino, CBAP, CSM, and CSPO, currently serves as a Senior Business Analyst at Provincial Health Services Authority, focusing on user enablement and access support processes. With extensive experience as a Business Analyst at Conselho Nacional do Ministério Público, notable achievements include developing data reporting dashboards that improved team performance by 75% and creating technical guidelines that enhanced operational efficiency by 20%. Previous roles include significant contributions as a Business Analyst for ATI, where project management led to a 30% increase in federal funds for public security, and a User Experience Designer at CESAR, mentoring over 700 team members and boosting user satisfaction. Cynthia holds an MSc and BSc in Computer Science and a BSc in Law, all from Universidade Federal de Pernambuco.