Erika Ramsden

Erika Ramsden is an experienced Senior Client Success Executive at Alight, formerly Consumer Medical, since September 2017, succeeding roles from Account Manager to VP, Client Success Executive, where responsibilities include managing client relationships and implementation processes. Prior to Alight, Erika held various positions at Voya Financial, including Proposal Support Manager and Operations Manager, overseeing RFP projects and managing cross-functional teams. Previous experience at ING involved roles such as National Account Manager and Implementation Manager, focusing on client service and support for large case proposals. Early career experience includes positions at ING ReliaStar and Fingerhut, emphasizing client management and team leadership. Erika holds a degree from St. Cloud State University.