Alicia Sonde

Alicia Sonde's work experience includes holding various roles at different companies. Alicia started their career at The Advisory Board Company, where they worked as a Coordinator in the Operations division and later as a Senior Associate in the Partner Services division. Alicia then joined Northwestern Mutual as a Director of Recruitment & Selection before moving on to Sloomb, Inc. as a Social Media Administrator. After that, they worked at Cision as an Account Executive in Client Development. Following their time at Cision, Alicia joined Lithium Technologies as a Customer Success Manager, where they were the main point of contact for enterprise customers. Currently, they are working at ContactEngine, where they have held several roles, including Customer Success Manager, Customer Success Architect, Customer Success Director, and currently serves as the Director of Customer Success.

Alicia Sonde has a Bachelor of Arts degree in Psychology from the University of Maryland. Additionally, they have obtained certifications in Developing Your Emotional Intelligence and Sales: Customer Success from LinkedIn. The specific months and years of when they obtained these certifications are unknown.