Laurel Milos is a seasoned professional in business development and operations, currently serving as the Strategic Business Development Officer at ContactUs Communications since December 2012. With extensive experience, Laurel held the position of VP, Business Development at Teleperformance from January 2001 to June 2009, the world's largest provider of third-party customer support. Earlier roles include Director of Operations Services and Director for Canada & Europe at L.L.Bean, where responsibilities included managing a $24MM business and executing business plans to optimize customer support resources. Laurel began the career as Manager of Customer Acquisition at H. E. Harris & Company, Inc. and possesses academic credentials including a Master of Science from the University of New Hampshire and a Bachelor of Arts from Baldwin Wallace University.
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