Jill Wiggins

VP, Customer Success Operations at ContentSquare

Jill Wiggins has a diverse work experience spanning several roles and industries. Jill currently holds the position of VP, Customer Success Operations at Contentsquare since 2021. Prior to this, they served as a VP, Customer Success at Tiled from 2020 to 2021. Their work involved empowering creative teams to create interactive content and deliver business impact.

From 2018 to 2021, Jill worked as a Program Coordinator at Women Tech Council, facilitating programs that provided networking and mentoring opportunities to women in technology. During the same period, they also served as VP, Customer Success at ForgeDX, delivering interactive simulations on a product experience platform.

Jill's earlier career includes various leadership roles at EMC Corporation. From 2015 to 2017, they served as Sr. Director, Business Operations, overseeing the organization's performance and collaborating with cross-functional teams. Prior to this, they held positions as Director, Business Operations, managing business plans, budgeting, and product delivery. Jill also contributed to integration activities during EMC's transition to Dell and the divestiture of the Enterprise Content Management division.

Jill's career began at Park City Group in 1993, where they held various roles, including Corporate Editor, Sr. Technical Writer, and Product Manager. Jill was responsible for writing and managing software user documentation, training materials, and marketing collateral.

Earlier in their career, Jill served as the Director of Information Development and Program Management at Captiva Software Corporation. Jill led a global Technical Publications team, implementing modern strategies and tools for information management while managing product development projects.

Overall, Jill Wiggins has a strong background in customer success, program coordination, and business operations, with experience in diverse industries such as technology, software, and microapp platforms.

Jill Wiggins has a Bachelor of Arts (B.A.) degree in Economics/Business and English, obtained from Westmont College. No specific start or end years are provided.

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Timeline

  • VP, Customer Success Operations

    September, 2021 - present

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