John Michael Santora

John Michael Santora has a diverse work experience spanning over a decade. John Michael currently works at Contentsquare as a Senior Strategic Success Manager, where they have held various roles since 2019, including Strategic Success Manager and Customer Success Manager. Before that, they worked as a Marketing Consultant at Trinity Mill Tool Corp from 2019 to 2020. Prior to that, Santora was a Solutions Consultant at Bluecore from 2018 to 2019.

Their earlier experiences include working as a Sales Engineer at Volo from 2016 to 2018, where they secured new partnerships and enhanced the product offering. John Michael also worked as a Customer Success Manager and later as a Senior Account Manager at Tradeshift from 2015 to 2016, where they managed and grew accounts and translated client needs into new product features.

Santora also worked as a Customer Success Manager at SLI Systems from 2012 to 2015, managing and growing accounts and assisting sales in generating new revenue. Prior to that, they served as a Marketing Manager at Abe's of Maine from 2010 to 2012, planning and deploying marketing campaigns and managing advertising relationships.

Their earliest experience was as a Customer Service Representative at Audible, Inc. in 2009, where they maintained high renewal rates and resolved technical issues.

Overall, Santora has demonstrated expertise in strategic success management, customer success, marketing, sales engineering, and customer service throughout their career.

From 2003 to 2006, John Michael Santora attended Rutgers University, where they pursued a Bachelor of Arts degree in Journalism and Media Studies.