Robin Fraudeau

Robin Fraudeau has a diverse work experience spanning various industries. They started their career as a Vice-President at the Student Union of Sup de Co Reims in November 2011. From June to August 2012, they worked as a Salesman Intern at Ralph Lauren. In September 2012, they took on the role of Evening Division Manager at Challenge Ecricome, where they organized a large-scale sports event and managed various aspects of its execution.

In September 2013, Robin joined IBM as a Junior Project Manager, focusing on internal communication. After a year, they transitioned to StartupStudio and served as a Business Developer from December 2014 to June 2015. They then took on the role of Project Manager at StartupStudio from June 2015 to January 2016.

In April 2016, Robin joined Contentsquare as an Account Manager - Chef de projet Digital. Their responsibilities included developing client relationships, providing expert guidance on e-commerce and UX issues, training teams on a UX analytics platform, and driving cross-selling and up-selling efforts. After two years, they were promoted to Customer Success Manager at Contentsquare, a role they held until July 2018. Their responsibilities included ensuring customer satisfaction and success. From July 2018 to June 2022, they served as Lead Customer Success Manager - Southern Europe, where they continued to provide strategic guidance and support to clients.

Since January 2022, Robin has held the position of Head of Customer Success - EMEA South at Contentsquare, overseeing customer success operations in the region.

Robin Fraudeau obtained a Master of Science AACSB, AMBA, Equis accredited degree in Major Marketing, Communication et Business Development from NEOMA Business School from 2011 to 2015. Additionally, Robin has obtained certifications in Contentsquare Find & Fix Certified from Contentsquare in May 2023. There is also mention of a certification from ContentSquare, but the details are unavailable. Robin has also mentioned the TOEIC certification from the TOEIC® Program, but the specific details are not provided.