Ivana Kominkova

Ivana Kominkova is a seasoned professional in customer service and operations management, currently serving as a Senior Delivery Manager at Context Travel since June 2023, where responsibilities include overseeing global tour fulfillment processes and leading the Delivery team. Prior to this role, Ivana held the position of CS Development Manager at De Agostini Publishing from March 2021 to June 2023, focusing on enhancing customer services, process efficiency, and team performance. Ivana's earlier experience includes various roles at Musement from January 2015 to March 2021, such as CS Implementation Manager and Customer Support Efficiency Manager, where efforts centered on customer satisfaction and team coordination. Additional roles have been fulfilled at Expedia, Seyvillas, Arvato Direct Services, and as a Tourist Guide at the National Institute of Cultural Heritage, complemented by a Bachelor’s degree in Travel Industry Management from the College of Polytechnics, Jihlava.