Bernadette Monteleone

Bernadette Monteleone has extensive experience in customer service and training, currently serving as an Associate I in Customer Care at Continuum Global Solutions since December 2022. Bernadette previously worked at Alorica for 16 years in various roles, including Distance Learning Specialist, Operations Supervisor, and Customer Service Representative, where responsibilities included managing training classes, onboarding new employees, implementing operational policies, and enhancing customer relationships. Earlier career positions featured roles as a Sales Associate at Beauty World and Goodwill Easterseals, and as a Front Desk Attendant at Motel 6, where skills in payment processing, customer interactions, and organization were honed. Bernadette holds a High School Diploma from Pensacola Junior College.