Candace Jean-Francois

Candace Jean-Francois is an experienced customer service professional with a diverse background in technical support, retail management, and administrative roles. Currently serving as an Account Specialist at Continuum Global Solutions since June 2022, Candace specializes in rebuilding failed activations for various customer inquiries. Previous roles include Technical Support Specialist at CGS, where expertise in information systems was applied to troubleshoot technical issues, and Sales Team Lead at Dollar General, responsible for store operations and staff supervision. Candace has also held positions as Administrative Assistant at Best Shop USA, Third Key at Claire's, and Assistant Manager at RICKY'S NYC, showcasing a strong ability to oversee inventory, sales, and customer service. Education includes a Bachelor of Arts and Sciences in Human Services from St. John's University.