Donald W. Jones has a diverse background in customer service and support, currently working as a Customer Service Representative and Account Manager at Continuum Global Solutions since May 2022. Prior experience includes roles at Concentrix, where Donald served as an Aetna/Coventry customer care advocate and a Technical Support Representative between 2019 and 2022. Additionally, Donald worked as a Delivery Driver at Pizza King in 2017. In terms of education, Donald holds multiple associate degrees, including Art/Art Studies from Oakland City University, General Studies from Grace College & Seminary, and Organizational Leadership from Purdue University, among others.
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