Gerardo Cuéllar Martínez

Senior Service Delivery Manager at Continuum Global Solutions

Gerardo Cuéllar Martínez is a seasoned professional with extensive experience in service delivery and community management, currently serving as a Senior Service Delivery Manager at Continuum Global Solutions since November 2018. In this role, Gerardo oversees operations at the Interactions account site in Bogota, focusing on staff management, operational planning, and business optimization across multiple languages, including French, English, and Spanish. Prior experience includes managing social media operations for Conduent’s Colgate-Palmolive Latam account and working as a Community Manager for Microsoft at Teleperformance. Gerardo holds multiple degrees from Universidad de Los Andes, including Environmental Engineering, Chemical Engineering, and studies in Italian and French language and culture.

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Continuum Global Solutions

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Continuum Global Solutions is an omni-channel contact center platform with more than 15,000 employees in 15 countries worldwide.


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10,000+

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