Daniel Chen

Daniel Chen has a wealth of experience in the technology industry. Daniel is currently holding the position of Vice President of AI Products at ContractPodAi, a role they started in December 2023. Prior to this, Daniel served as the Chief Technology Officer at OceanVoy from January 2021 to December 2023. From November 2017 to November 2020, they worked as the Sr. Director of Global Product Support at Genesys. Before that, they held several roles at Genesys | Interactive Intelligence, including Sr. Director of EMEA Support, Director of EMEA Support, Regional Support Manager EMEA, Technical Team Lead EMEA, Principal Engineer, and System Engineer, spanning from 2005 to 2018.

Daniel Chen completed their education in the following institutions and degrees:

1. University of Oxford, 2021-2024: Master of Science (MS) in Software Engineering.

2. Saïd Business School, University of Oxford, 2018-2019: Executive MBA (Field of Study not specified).

3. Purdue University, 2000-2005: Bachelor of Science (B.S.) in Computer Technology, with a specialization in Telecommunications and Networking.

In addition to their degrees, Daniel Chen also obtained various certifications in the field of IT and project management, including certifications from Amazon Web Services (AWS), AXELOS Global Best Practice, Scrum Alliance, and AQA. Some of their certifications include Amazon Web Services SysOps Administrator - Associate, AWS Certified Developer – Associate, ITIL Expert Managing Across the Lifecycle, Certified ScrumMaster, and Lean Six Sigma Green Belt.