Rachel Fedele

Rachel Fedele is an experienced credit manager with a diverse background in financial services. Currently at Convelio since December 2022, Rachel previously held the position of Responsable Pilotage des Prestataires - Recouvrement Amiable at Santander Consumer Banque. Prior roles include managing BtoB collections and financing at Konica Minolta Business Solutions France, leading a team at Sidetrade, and working at Crédit Agricole and La Banque Postale in customer service and sales. Rachel has demonstrated expertise in managing teams, negotiating with stakeholders, handling complex disputes, and driving performance through KPI analysis and strategic implementation. Additionally, Rachel has a track record in developing client relationships and ensuring compliance with contractual obligations.