Kayla Erickson

Customer Success Manager at Converge Technology Solutions

Kayla Erickson's most recent role was as a Customer Success Manager at Converge Technology Solutions Corp., starting in May 2023. Prior to that, they worked as a Learning Ambassador at Amazon from March 2022 to April 2023. Before joining Amazon, Kayla worked as a Client Service Manager at BAYADA Home Health Care from January 2021 to March 2022. Kayla has also held various roles at Camellia Place of Woodstock LLC, including Care Manager from March 2020 to January 2021, Manager of Assisted Living from October 2018 to March 2020, Operations Manager from January 2018 to October 2018, and Certified Nursing Assistant from September 2016 to January 2018. Kayla's first job in the healthcare industry was as a Certified Nursing Assistant at Dogwood Forest from August 2014 to September 2016.

Kayla Erickson attended Chattahoochee Technical College from 2014 to 2018, where they obtained an Associate of Applied Science (AAS) degree in Health Care Management. Kayla'sfield of study was Health Care Administration. Following this, they enrolled in Reinhardt University from 2018 to 2020 and completed their Bachelor of Business Administration (BBA) degree. Kayla'sfield of study at Reinhardt University was Business Administration and Management, with a focus on General Management.

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Timeline

  • Customer Success Manager

    May, 2023 - present