Fabrianto Darpito

General Manager at Convergence.id

Fabrianto Darpito has a diverse background in operations, process improvement, product management, and customer service. With experience in workforce management and real-time analysis, Fabrianto excels in optimizing staffing levels and call volumes to ensure service level consistency. Fabrianto has also held positions in settlement, ATM maintenance, and information technology. Graduating with a Bachelor's degree in Information Technology, Fabrianto is equipped with the skills and knowledge to excel in various roles within the technology and operations fields.

Links

Previous companies

Bank Negara Indonesia (Persero) Tbk PT logo
Teleperformance logo

Timeline

  • General Manager

    April, 2023 - present

  • Operations & Process Improvement Manager

    June, 2022

  • Operations Manager

    November, 2021