Francisco Cartagena

Francisco Cartagena has a diverse work experience spanning several industries and roles. Francisco is currently working at Convoso as a Customer Success Manager since June 2022. Prior to that, they were an Implementation Specialist at Insellerate from March 2020 to June 2022. Francisco served as a Client Success Manager at Brandify from April 2019 to March 2020.

In their earlier career, Francisco worked at Call Tools as an Implementation Specialist from April 2017 to March 2019. Francisco'sresponsibilities included serving as a product specialist, providing client support and training, assisting the sales and retention teams, and assisting with department management.

Prior to their role at Call Tools, Francisco worked at Jusuru International as an Enterprise Support Lead from October 2013 to March 2017. Francisco supervised and managed the customer service department, trained new employees, and served as a liaison for upper-level clients.

Earlier in their career, Francisco held roles as a Front Office Manager at Baymont Inn and Suits, a Front Office Supervisor at Hotel Maya, and a Front Office Manager at Khanna Enterprises - Comfort Inn and suites John Wayne Airport. These roles involved supervising and managing operations departments, training staff, and assisting with human resource management.

Francisco's earliest work experience was as a Guest Relations Manager at Tomichi Management INC from February 2008 to June 2010. In this role, they managed all properties of the company, supervised operations departments, trained staff, and assisted with human resource management.

Overall, Francisco Cartagena has a strong background in customer success, implementation, client support, and operational management across various industries, showcasing their versatility and expertise.

Francisco Cartagena obtained an Associate of Science (A.S.) degree in Aviation/Airway Management and Operations from Cypress College in the years 2014 to 2015. Subsequently, from 2017 to 2019, they pursued Pilot Certification through Flight Training, specializing in Aeronautics/Aviation/Aerospace Science and Technology, General. Additionally, they obtained another Associate of Science (A.S.) degree in Airline/Commercial/Professional Pilot and Flight Crew from Mt. San Antonio College between 2015 and 2016.