Audrey Staton

Audrey Staton is an experienced customer service professional with a career spanning over 17 years in various managerial roles. Currently serving as the Customer Experience Manager at Coop Home Goods since March 2019, Audrey handles customer inquiries through phone and email, works on enhancing the customer service experience, and develops Key Performance Indicators for the team. Prior to this role, Audrey was the Customer Service Manager at PINUP GIRL CLOTHING, where service levels were consistently maintained, and at Mobovida, where a reputation for exceeding service goals was established. Earlier experience includes supervising customer service at Best Choice Products, focusing on quality control and problem resolution, and serving as an Internet Customer Service Representative at Smith + Noble, where quick resolutions to customer challenges were prioritized.