Chris Brand possesses extensive experience in sales and business development within the customer experience industry. Currently serving as Senior Vice President of North American Sales, CX Strategy & Solutions at COPC Inc. since April 2023, Chris is focused on enhancing client operations and satisfaction through the COPC CX Standard. Previous roles include Vice President at iQor, where responsibilities involved acquiring new client engagements and fostering strategic partnerships, and Vice President at Teleperformance, specializing in global business solutions and strategic partnerships. Earlier experience includes leadership positions at Interactions Corporation and Faneuil Inc., emphasizing client acquisition and operational profitability. Chris began a career at AT&T Transtech as Senior Manager of Service Excellence. Chris holds a degree from the University of Manitoba, obtained between 1990 and 1994.