COPE Community Services
Sergio Jimenez currently serves as a Recovery Coach (case manager) at COPE COMMUNITY SERVICES, INC., since November 2020, focusing on substance abuse within a behavioral health clinic. Prior to this role, Sergio held positions as a Data Analyst—responsible for data entry and coordinating with clinics to uphold HEDIS standards—and worked in various customer service roles at GEICO and Starbucks. Additional experience includes internships and positions at UPS and Insight Global, as well as a brief stint as a Customer Service Executive Representative at Booking.com. Sergio holds a Bachelor of Arts in Organizational Leadership from Arizona State University and an Associate's degree in Business Administration from San Diego Miramar College.