Collections Analyst - French-speaking

As a Collections Analyst at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will be responsible for a large collections portfolio, as well as handling customer requests and credit reviews. 

This key position reports to the Collections Manager within our Credit, Collections, & Disputes team. We’re a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix! 

As a Collections Analyst, you’ll be responsible for: 

• Initiating collection calls to business accounts
• Researching and resolving client billing problems
• Identifying root causes contributing to account delinquency
• Reviewing and monitoring assigned accounts and all applicable collection reports
• Preparing reports for management
• Providing timely follow up on payment arrangements and customer requests
• Making recommendations to management regarding whether customers should be placed on hold or sent to collections
• Researching and resolving customer deductions
• Maintaining and documenting customer communications
• Reviewing credit limits for new and existing accounts