Samir Patel is a seasoned technical support professional with extensive experience in customer and application support roles. Currently serving as a Customer Support Engineer at Cordance since July 2017, Samir is adept at resolving complex technical issues and collaborating with QA/Development teams for root cause analysis. Previous roles include Application Support Analyst at Parsec Automation Corp. and Software Support Engineer at IFS, where Samir provided comprehensive product support and technical assistance to clients. Early career experience encompasses positions at Dynegent Technologies Inc., where Samir managed critical applications and system administration, as well as CAM-NET Data Systems Ltd., focusing on billing and rating issues. Samir holds an Associate’s Degree in Computer and Information Sciences from the British Columbia Institute of Technology.
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