Manav Jude Mudaliar

Manav Jude Mudaliar has a diverse work experience spanning various roles and industries. They started their career in 2006 at Wipro Limited as a Senior Process Specialist and then transitioned to the role of a Sr. Technical Writer, where they worked on healthcare projects and later on SharePoint and Microsoft Exchange Servers. They also managed a Microsoft SharePoint Migration project and were responsible for driving SLAs in the project.

In 2014, Manav joined Accenture in India as an IT Specialist, where they managed a team of 22 FTEs and focused on managing attrition and SLAs.

In 2016, they moved to Capita India, initially working as a Process Lead within the BFSI Domain technical team. They liaised with the UK to resolve technical issues and worked on multiple projects within the Technical Services team. They then transitioned to the role of a Major Incident Manager, where they handled multiple outages across India and the UK, liaised with managers and third-party support teams, and led a team of around 22 FTEs to meet SLAs.

From 2018 to 2022, Manav worked at Tata Consultancy Services as a Business Process Lead, contributing their expertise to various business processes.

Their most recent role is as an Assistant Technical Manager at CoreCard Software, Inc. starting in 2022. In this role, they are responsible for 24X7 shift management of operations on the US East Coast. They handle incidents and drive them to problem resolution within agreed timeframes, coordinate and manage stakeholders, and ensure the smooth functioning of operations through proper handover processes.

Overall, Manav's work experience demonstrates their ability to manage teams, drive SLAs, resolve technical issues, and coordinate with stakeholders to ensure efficient operations.

Manav Jude Mudaliar completed their Bachelor of Arts (B.A.) degree in Psychology from Mumbai University Mumbai from 2008 to 2011. Prior to that, from 2003 to 2005, they attended St. Xavier's College to study science. Before entering college, Manav Jude Mudaliar attended Lourdes High School, but no information is available regarding their degree or field of study during that time.