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Client Director

Customer Service · WA, United States · Remote possible

Job description

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. The company’s technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.

As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. 

CoreWeave powers the creation and delivery of the intelligence that drives innovation. To learn more about our values, please visit our careers website.

CoreWeave is looking for a seasoned Client Director to manage 1-2 strategic global enterprise accounts. This individual will be responsible for driving account growth, fostering long-term partnerships, and ensuring the successful delivery of solutions. The ideal candidate has extensive experience in enterprise account management within the hyperscalers, with a proven ability to influence C-level executives and execute complex, multi-year engagements. At CoreWeave, we are building the next generation public cloud for accelerated workloads. 

Responsibilities:

  • Own the relationship and be the single point of contact for 1-2 strategic global accounts, ensuring consistent value delivery and account growth.
  • Develop and maintain a deep understanding of the client's business objectives, challenges, and industry trends to identify opportunities for service expansion.
  • Collaborate with internal teams, including Solutions Architects, Engineering, Product, and Support, to ensure the seamless delivery of solutions.
  • Create and implement detailed account plans focused on driving new revenue, increasing adoption, and optimizing the client’s use of cloud services.
  • Regularly engage with key client stakeholders at the executive level to review performance, identify challenges, and ensure strategic alignment.
  • Lead contract negotiations, renewals, and expansion discussions to ensure favorable terms and long-term partnerships.
  • Drive customer satisfaction and work to resolve escalated issues by coordinating with cross-functional teams to deliver exceptional client outcomes.
  • Travel up to 35% to meet with clients and prospects, attend industry events, and participate in on-site meetings.

Qualifications:

  • 10+ years of experience in sales, with 5+ years managing strategic enterprise accounts, preferably within hyperscalers (AWS, GCP, Azure).
  • Demonstrated ability to manage and grow 1-2 high-value, global enterprise accounts with a focus on long-term, complex engagements.
  • Proven track record in developing and executing account strategies to drive adoption, consumption, and expansion of cloud services or SaaS solutions.
  • Deep understanding of cloud infrastructure, enterprise technology stacks, and how to map customer needs to specific solutions.
  • Strong ability to influence C-level executives and key stakeholders to align solutions with their business goals.
  • Excellent communication, negotiation, and presentation skills with a consultative sales approach.
  • Bachelor's degree in Business, Engineering, or related field; advanced degree or relevant certifications a plus.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position of $175,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

  • Medical, dental, and vision insurance - 100% paid for by the employee
  • Company-paid Life Insurance 
  • Voluntary supplemental life insurance 
  • Short and long-term disability insurance 
  • Flexible Spending Account
  • Tuition Reimbursement 
  • Mental Wellness Benefits through Spring Health 
  • Family-Forming support provided by Carrot
  • Paid Parental Leave 
  • Flexible, full-service childcare support with Kinside
  • 401(k) with a generous employer match
  • Flexible PTO
  • Catered lunch each day in our office and data center locations
  • A casual work environment
  • A work culture focused on innovative disruption

Our Workplace

At CoreWeave, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences.

For those who do not live within 30 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. Onboarding is essential to your success. New employees not based out of an office will be invited to attend onboarding training at one of our hubs within their first month of employment. We continue to foster a collaborative environment by bringing teams together quarterly.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

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