Alonso Hernandez

Alonso Hernandez is an advanced technical support specialist at Cornerstone OnDemand since October 2018, focusing on complex defect troubleshooting and product management collaboration while advocating for major clients' software solution challenges. Prior experience includes roles as a product specialist providing day-to-day functional and technical support, a call center representative and mentor at Teleperformance, and a college mentor for a programming summer program at DevCamp Platform. Early career positions involved culinary roles, including lead cook at Thomas Cuisine Management and supervisory responsibilities at West Jordan Care Center, where Alonso advanced from dishwasher to cook supervisor. Alonso holds a Software Developer Certificate in Computer Software Engineering from Bottega Career Services and has additional educational experience at Salt Lake Community College.