Shanta Bodhan

Shanta Bodhan is an experienced customer experience and success leader with a robust background in B2B SaaS environments, focusing on innovative products utilizing Generative AI, Virtual Reality, and augmented reality technologies. Currently serving as the Director of Customer Experience at Cornerstone OnDemand, Shanta previously held the same title at Talespin before its acquisition by Cornerstone. Shanta has a proven track record in leading remote teams, enhancing customer relationships, and driving key performance indicators such as Net Revenue Retention and Customer Satisfaction across various companies, including ArborXR, SupplyShift, EmployeeChannel, Inc., Navera, Inc., and TriNet. Shanta holds a Bachelor of Arts in Industrial and Organizational Psychology from the University of California, Santa Cruz, and a Master of Business Administration from San Francisco State University.