Ashley Hoodless

Ashley Hoodless is a highly experienced technical product manager currently working at Costa Coffee since January 2021, focusing on global consumer experience. Prior to this role, Ashley served as a business architect at Lloyds Banking Group from March 2017 to January 2021 and as a lead business architect at American Express Technology in the loyalty and partnerships division from November 2013 to March 2017. In various positions at American Express Technologies from 2010 to 2017, Ashley managed digital transformation projects, the portfolio roadmaps for loyalty products, and product backlogs for key platforms with significant investments. Ashley holds a Master of Science in Human Centred Computer Systems and a Bachelor of Science in Computer Science and Artificial Intelligence, both from the University of Sussex.