Tiago Costa

Tiago Costa has over 20 years of work experience in various roles within the food and beverage industry. Tiago started their career as an Assistant Manager at Welcome Break, where they gained experience in stock management, sales, and scheduling. Tiago then moved on to work as a Bar Manager at Aramark, where they focused on staff management, finance, and recruitment. Tiago joined Costa Coffee as a Store Manager, where they prioritized delivering excellent customer service and also assisted with brand audits. Tiago then progressed through various roles within Costa Express, including Regional Operations Manager, Brand Excellence Advisor, and Regional Service Manager. In their most recent role as the Central Operations Manager, Tiago was responsible for overseeing Costa Express operations and leading the B2B data team. Throughout their career, Tiago has demonstrated a strong ability to drive business growth, implement strategies for machine reliability, and ensure brand standards are met.

Tiago Costa attended Escola EB2/3 Carregal do Sal from 1990 to 1998. Tiago has also obtained certifications in ISO14001 and ISO9001 from NQA Global, although the specific timing of these certifications is not provided.