Paula Cortes

Paula Cortes is an experienced IT Business Liaison currently working in the CRM department of the Council of the European Union since May 2019, focusing on customer engagement and strategic drafting. Previously, Paula served as a Programme Manager at SESAR Joint Undertaking for nine years, managing stakeholder relationships and leading strategies in various European aviation projects. Earlier roles include Senior Project Manager in the Communications Division at AENA, Sales Manager at Hewlett Packard, and Researcher at EADS CASA ESPACIO, showcasing a diverse background in project management, IT solutions, and telecommunications. Paula holds multiple certifications in IT service management, project management, and enterprise architecture, along with advanced degrees in Telecommunications Engineering and International Cooperation Project Management.