Acim. Diana Ngao

Diana Ngao, ACIM, has a diverse work experience spanning various industries. Starting in 2013, they served as a Board Member and Co-Founder & Program Coordinator at Positive Action Kenya, a non-profit organization. In 2014, they worked as a Network Marketer at WorldVentures Holdings. Diana then joined EMI Travel ltd as a Marketing Assistant in 2013.

In 2018, Diana became an Event Management Specialist at Beluchi Events. Diana also worked as an Independent Marketing Communications Consultant starting in 2018.

In 2019, they became a Mandela Washington Fellow at the Mandela Washington Fellowship program and a Member of the Board of Advisors at Taalamu News.

In 2021, Diana served as a Communications and Marketing Consultant at Mideva Labs, where they led the development of communication and marketing strategies and achieved significant success, including securing partnership revenue of 10m+ for an entrepreneurship support program.

In 2022, Diana took on the role of Director of Communications for the Martha Karua Secretariat - 2022 Azimio Presidential Campaign Team.

Currently, Diana is the Director of Communications for the County Government of Mombasa, a position they started in February 2023.

Diana Ngao, ACIM, has a diverse education history in the fields of digital communication and media, entrepreneurship, international relations, and marketing. Diana obtained their Postgraduate Degree Level 7 in Digital Communication and Media/Multimedia from CIM | The Chartered Institute of Marketing from 2020 to 2021. Prior to that, they pursued a Leadership in Business program at Drake University in 2019. In 2010, Diana earned a Bachelor of Arts (B.A.) degree in International Relations from United States International University - Africa. Additionally, they obtained a Professional Certificate in Marketing from CIM | The Chartered Institute of Marketing in 2013-2014.

Diana has also acquired several certifications to enhance their skills and knowledge. Diana obtained a Digital Optimisation certification as well as a Diploma in Professional Digital Marketing from CIM | The Chartered Institute of Marketing in July 2021. Diana further earned a certification in Digital Customer Experience from the same institution in February 2021. Prior to that, in January 2021, Diana obtained a certification in Social Media Marketing: Strategy and Optimization from LinkedIn. In November 2020, they completed a course on Using Data and Analytics for effective decision making through the Mandela Washington Fellowship. In October 2020, they also received a certification in Community Incubation Spaces: Effective Methods for Building Grassroots Economies, also through the Mandela Washington Fellowship. In September 2020, they completed a course on Marketing and Digital Strategy from CIM | The Chartered Institute of Marketing. Prior to that, in March 2020, Diana earned a certification in Social Impact Strategy from the University of Pennsylvania. Finally, they became a CIM ACIM Member in August 2021.