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Derek M.

Senior Director Of Customer Value Management And AI Project Lead at Coupa Software

Derek M has a background in customer value management and AI project leadership in various tech companies. Currently at Coupa Software, Derek leads the GTM for AI, focusing on GenAI and Machine Learning. Derek has a proven track record of exceeding targets and implementing analytics-driven approaches for actionable insights. Prior to this role, Derek worked at Oracle as a Senior Global Customer Success Lead for Oracle Cloud, specializing in chat and helpdesk functions. Derek also has experience as a Regional Sales Leader for Oracle Cloud and as an HCM Sales Consultant. With a BS in International Business from San Francisco State University, Derek demonstrates strong expertise in customer success practices, product knowledge, and strategic planning.

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Timeline

  • Senior Director Of Customer Value Management And AI Project Lead

    February, 2022 - present

  • Director Of Customer Value Management And North American Operations

    August, 2018

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