Jeffrey H. is an experienced Principal Program Manager at Coursera, focusing on the enhancement of learner and educator satisfaction through innovative product management initiatives. Prior to this role, Jeffrey H. served as Department Leader for Enterprise Learning and Branch Learning and Development at Edward Jones, where efforts transformed the company into a learning organization and significantly improved educational resources for over 16,000 financial professionals. Previous positions include Director of Learning Operations at Noodle, where operational and vendor management was key, and Director of Programs at the Bill of Rights Institute, overseeing a variety of student programs. With a Doctor of Education in Organizational Change and Leadership from the University of Southern California, Jeffrey H. combines extensive instructional design expertise with leadership capabilities across various educational domains.
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