Renata Zocchi

Renata Zocchi is an experienced Customer Success Manager with a demonstrated history of driving client engagement and adoption across diverse industries. Currently employed at Coursera since January 2023, Renata manages a portfolio of up to 150 accounts in the NAMER region, focusing on customer satisfaction and growth opportunities. Prior roles include positions at Ada, where strategic client success initiatives were implemented, and LinkedIn, where Renata served as a strategic contact in the Latin America region, aligning with global customer goals. Additional experience includes customer onboarding and account management at Gupy, Loggi, and WTC Business Club, alongside an internship at Ketchum. Renata holds a Postgraduate Degree in Marketing Management from Seneca Polytechnic and a Bachelor's in Social Communication from FAAP.