Jeanescia Adjovi

Jeanescia ADJOVI is an experienced Incident Manager at ACENSI pour COVAGE since August 2019, responsible for overseeing and managing various incidents related to FTTO support, ensuring efficient ticket backlog management, client communications during incidents, and team planning for a group of ten. Previous roles include operations project pilot at Bouygues Telecom, where technical analyses and incident ticket management were primary responsibilities, and a support technician for mobile networks at JALBGROUP. Jeanescia's expertise spans multiple technical environments, including 2G/3G/4G technologies and various equipment brands, complemented by a Master's degree in Telecommunications from Université Paris Est Marne-la-Vallée.