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Sarah Kalkofen

Virtual Services Analyst at CoVantage Credit Union

Sarah Kalkofen has extensive experience in the financial services sector, primarily with CoVantage Credit Union since June 2001. Roles have included Virtual Services Analyst, E-Services Specialist, and E-Services Coordinator, where responsibilities encompassed issue resolution for e-services, staff training, product testing, and customer support. Previous positions at CoVantage included Contact Center Representative, Collections Clerk, Member's Financial Services Coordinator, and Teller, demonstrating a broad skill set in customer service, documentation, and financial transactions. Prior to CoVantage, Sarah worked as a Cashier/Receiving Clerk at Mills Fleet Farm. Educational achievements include an IT Help Desk diploma from Northcentral Technical College, a Lead Diploma in Leadership from CoVantage Credit Union, and a secondary education diploma from Antigo High School.

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