Sarah Kalkofen has extensive experience in the financial services sector, primarily with CoVantage Credit Union since June 2001. Roles have included Virtual Services Analyst, E-Services Specialist, and E-Services Coordinator, where responsibilities encompassed issue resolution for e-services, staff training, product testing, and customer support. Previous positions at CoVantage included Contact Center Representative, Collections Clerk, Member's Financial Services Coordinator, and Teller, demonstrating a broad skill set in customer service, documentation, and financial transactions. Prior to CoVantage, Sarah worked as a Cashier/Receiving Clerk at Mills Fleet Farm. Educational achievements include an IT Help Desk diploma from Northcentral Technical College, a Lead Diploma in Leadership from CoVantage Credit Union, and a secondary education diploma from Antigo High School.
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