Renée Gagnon

Renée Gagnon is an experienced professional in customer success and service management, currently serving as a Strategic Customer Success Manager at Coveo since November 2022. Prior to this, Renée held various roles at Intelerad Medical Systems, including Senior Manager of Professional Services - Training and Client Success Manager, from May 2019 to October 2022. Renée's career also includes positions such as Service Delivery Manager at Fujitsu Americas, Client Relationship Manager at Softchoice, and Change and Release Manager at easyhome. Additionally, Renée has extensive experience at AstraZeneca, where roles included Service Manager in Information Services and Demand Analyst, among others. Renée started the professional journey as a Corporate IS Trainer at Giffels and has held administrative and product specialist positions in earlier roles. Renée holds a Bachelor of Arts in Translation from York University, earned between 1991 and 1994.