Natalia B.

Customer Quality Senior Analyst at Cover Genius

Natalia B. is a seasoned professional in marketing and customer service with extensive experience across various roles in the technology and hospitality sectors. Currently serving as a Claims Specialist at Cover Genius since May 2023, Natalia B. leverages expertise in embedded protection and global distribution. Prior to this, a notable tenure at Booking.com included positions as a New Partnerships Onboarding Executive and Customer Advisor, where responsibilities encompassed onboarding partners, verifying property information, and delivering exceptional customer service. Experience also includes technical support at T-Systems Iberia and marketing communications roles at Ecolab, focusing on Latin American markets. Natalia B. holds an Associate's degree in Marketing from Universidade Anhembi Morumbi and is pursuing a Digital Marketing Specialisation at FIA Business School.

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