Nikki On has over two decades of experience in customer service, currently serving as the Customer Service Manager at Covington Fabric & Design since November 2003, after progressing through roles as Customer Service Supervisor and Customer Service Representative. Prior to this, Nikki worked at Iron Mountain from May 2000 to June 2003 as a Customer Service Representative. Nikki On holds a diploma in Hotel & Lodging from Greater Lowell Technical School, earned between 1994 and 1998.
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