LD

Laura Daussaint

Enablement Team Manager / Senior Associate at Cowboy

Laura Daussaint has a diverse work experience. Laura started their career as a Stagiaire communication at Caramel Publishing from February 2021 to April 2021. Later, they joined Cowboy as a Customer Success Expert in June 2021 and worked until April 2022. Laura then progressed to become a Tech Support Lead and Customer Services Specialist at Cowboy, starting as a junior associate from April 2022 to June 2023, then as an associate from December 2022 to June 2023, and finally as a senior associate/manager from June 2023 onwards. Additionally, Laura had a brief experience as a Tech Support Lead and Customer Services Specialist Trainee at Cowboy from April 2022 to May 2022, where they gained valuable skills in leadership, team management, and business project structuring.

Laura Daussaint's education history is outlined as follows:

In 2016, they began pursuing a Bachelor's degree in German & English Linguistics and Literature at Université catholique de Louvain, which they completed in 2019.

In 2019, Laura obtained a Licence in Chinese from BLCU (Beijing Language and Culture University).

During the same year, they also started working towards their Master's degree in Multilingual Communication - Business Language at Université catholique de Louvain, which they completed in 2021.

In 2022, Laura obtained a Language certificate in Dutch from EPFC.

In 2023, they are expected to complete a Certificat de secouriste (First Aid Certificate) from Institut de formation croix-rouge.

Overall, Laura Daussaint has a diverse educational background with degrees in linguistics, literature, and communication, as well as proficiency in multiple languages such as German, English, Chinese, and Dutch.

Links

Timeline

  • Enablement Team Manager / Senior Associate

    November 1, 2023 - present

  • Tech Support Lead and Customer Services Specialist - senior associate/ manager

    June 1, 2023

  • Tech Support Lead and Customer Services Specialist at COWBOY - associate

    December, 2022

  • Tech Support Lead and Customer Services Specialist at COWBOY - junior associate

    April, 2022

  • Customer Success Expert

    June, 2021

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